Recovered access to ETH isolated by Bybit after an AML flag
The incoming deposit passed through a wallet with a bad AML history — Bybit isolated the assets with the Abnormal Asset Origin status. We proved the flagged address is not linked to the client and restored access.
Anonymized case. A similar situation does not mean the same outcome or timeline.
What happened
The transfer passed an address carrying an AML flag — Bybit isolated the client's assets pending origin review.
The deposit looked ordinary: a familiar sender, an expected amount. But one address in the chain carried an AML flag — the risk system set Abnormal Asset Origin and closed withdrawal.
The client did not and could not know about the flag: the transit address was not his and played no part in the deal.
Initial data
The deposit is isolated with the Abnormal Asset Origin status — assets visible on balance, withdrawal impossible.
Assets of “abnormal origin” are blocked pending review; which operation raised the question, the exchange does not disclose.
Transaction history, transfer chain tracing, a blockchain forensics report, documents on the source of funds.
Case workflow
Identified the isolation trigger: the flag sat not on the client's wallet or the sender's, but on an intermediate address.
A position built on separated roles: the client is a bona fide recipient, the flagged address merely a transit link.
Independent blockchain forensics confirmed: no link between the client and the flagged address. The package was extended with source-of-funds documents.
The position was framed to Bybit's compliance rules; we closed the exchange's follow-ups to the decision.
How it ended
Bybit lifted the isolation — access to assets restored, withdrawal reopened.
to isolation lifted
The trigger pinpointed: where exactly in the chain the flag arose.
Independent tracing that separated the client from the flagged address.
A package assembled to the compliance rulebook — not support tickets in circles.
A similar situation does not mean the same outcome — the result depends on case details and the platform's decision. Client data is never disclosed.
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