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Case / OKX · Source of Funds

Source of Funds at OKX for 1 BTC

After a 1 BTC deposit OKX stopped withdrawal and requested the source of funds: an active account with many operations came under review. Turnover above $1 000 000 became the position's main argument — request closed, withdrawal open.

Anonymized case. A similar situation does not mean the same outcome or timeline.

01 / Situation

What happened

SituationOKX · BTC

A 1 BTC deposit to an active account — OKX closed withdrawal pending proof of source of funds.

1 BTCWithdrawal closedDay 0
How it looked

A large sum arrived on balance. Given the number of operations, the risk system requested Source of Funds: where the money came from and how it ties to the client's activity.

Key circumstance

High turnover is no violation — it is the norm for an active trader. The task was to show this in compliance language: $1 000 000+ turnover turned from the cause of review into the defence's argument.

okx.com · Assets · Withdraw BTC
OKX dashboard: withdrawal of 1 BTC after the SoF request closed
02 / Case facts

Initial data

Platform and asset
OKX · 1 BTC

Withdrawal closed pending the Source of Funds reply; trading on the account continued.

1 BTC · withdrawal closed
The exchange's stance
Prove source of funds

Until the source of funds is confirmed, withdrawals are not processed; the exchange gives no format hints.

documents requested
Case materials
Evidence base

Statements and operation history, proof of account turnover, documents on the source of the deposited funds.

sent to compliance
03 / Process

Case workflow

Case workflow13 days to result
Stage 01Review

Identified the trigger: a combination of a large deposit and high trading intensity on the account.

Stage 02Strategy

Argue with turnover: an account turning over $1 000 000+, operations systematic and explainable — the deposit fits the profile

Stage 03Evidence

Assembled the source-of-funds and operations package in the format OKX compliance accepts.

Stage 04Filing and follow-up

Passed the package to the dedicated review and closed the exchange's follow-ups.

The team spoke to the exchange for the clientStages 01–04 closed
04 / Result

How it ended

The exchange's decision

OKX took the package — the Source of Funds request closed, withdrawal open.

13days from engagement
to request closed
Unlocked
01 · Trigger

A precise view of what caused the request: not “suspicion” but an activity profile.

02 · Turnover

Turnover above $1 000 000 framed as proof of consistency, not as a risk.

03 · Package

Documents built to OKX's rulebook — no extra rounds of correspondence.

A similar situation does not mean the same outcome — the result depends on case details and the platform's decision. Client data is never disclosed.

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